Data Security

Question:

I'm a bit concerned about having personal data stored on-line. How accessible is that data to both Retireware employees and general public?

Answer:

All data is encrypted when stored to the database and decrypted only at time of use by the RetireWare application.

So the database administrators, who have access to the database, would only see encrypted data fields and have no way of making sense of the data.

Similarly, while there are numerous security measures to prevent hackers from getting access to the database, should it ever occur, all they would get is encrypted data.

Data is stored using a powerful encryption algorithm that meets the Advanced Encryption Standard (AES), a specification for the encryption of electronic data established by the U.S. National Institute of Standards and Technology (NIST). AES has been adopted by the U.S. government and is now used worldwide.

The encryption algorithm we use is almost impossible to decrypt.

In any case, we will never access your data unless you give us permission to do so to handle a support request.

There is more information on our security page:

https://secure.retireware.com/security.aspx

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Written by RetireWare / Equisoft